Shipping policy

My Joy Companies Shipping Policy

“Making Self Care a Lifestyle, Not Just a Day!”

At My Joy Companies, we take pride in handcrafting your self-care essentials with love and care. To ensure a smooth delivery experience, please review our shipping policy below:

Processing Times
All orders are processed within 3–5 business days (excluding weekends and holidays). Custom or seasonal collections may require up to 7 business days due to the handmade nature of our products. You’ll receive a confirmation email once your order is on the way!

Shipping Rates & Delivery

We currently ship within the United States only. Shipping rates are calculated at checkout based on your location and the weight of your package(s)

Standard Shipping (3–7 business days)
Priority Shipping (2–4 business days) available at an additional cost
Free Shipping on all orders over $75 (after discounts)

Local Pickup (Tulsa, OK)

Live near Tulsa? Select Free Local Pickup at checkout! You’ll receive an email when your order is ready, typically within 2 business days.

Pickup Location:

📍 Provided after checkout confirmation

Order Tracking
Once shipped, you’ll receive a tracking number via email to follow your order’s journey. Please allow up to 24 hours for tracking to update.

Delays & Issues
While we do our best to ensure timely delivery, My Joy Companies is NOT responsible for delays due to carriers, weather, or incorrect addresses.

If your package is lost, damaged, or delayed beyond reason, please email us at selfcareismyjoy@gmail.com

We will do our best to help you track it down and make it right!

Packaging with Purpose

We ship using recyclable or reusable materials whenever possible. Every package is packed with care and intention to bring you joy the moment it arrives.

Questions?

Email us anytime at selfcareismyjoy@gmail.com

Facebook @mjselfcareline for updates, product drops, and restocks.